We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how loculux.com collects and processes your personal information through Loculux PTE. LTD. websites, devices, products, and services that reference this Privacy Policy. By using Loculux Services, you are consenting to the practices described in this Privacy Policy.
What Personal Information Does Loculux Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
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Information You Give Us: We receive and store any information you provide when you access our website and take actions to purchase our products. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.
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Automatic Information: We automatically collect and store certain types of information about your use of our services, including information about your interaction with content and services available through Loculux Services. Like many websites, we use "cookies" and other unique identifiers.
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Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does Loculux Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
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Purchase and delivery of products and services: We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, and services.
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Provide, troubleshoot, and improve services: We use your personal information to provide functionality, analyze performance, fix errors, and improve usability.
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Recommendations and personalization: We use your personal information to recommend features, products, and services that might be of interest to you.
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Comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws.
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Communicate with you: We use your personal information to communicate with you in relation to Loculux Services via different channels (e.g., by phone, email, chat).
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Advertising: We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
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Fraud prevention and credit risks: We use personal information to prevent and detect fraud and abuse to protect the security of our customers and Loculux.
What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve our services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Notice.
Does Loculux Share Your Personal Information?
We do not sell our customers’ personal information. However, we share personal information only as described below:
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Third-Party Service Providers: We employ other companies to perform functions on our behalf, such as fulfilling orders, processing payments, and delivering packages. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
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Business Transfers: In the event that Loculux or its assets are acquired, customer information will be one of the transferred assets.
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Protection of Loculux and Others: We release personal information when required by law or to enforce our Terms of Service and other agreements.
How Secure Is My Information?
We work to protect your personal information through:
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Encryption protocols and software during transmission.
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Compliance with the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
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Physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
What Choices Do I Have?
If you have any questions about how we collect and use your personal information, please contact us:
Email: support@loculux.com
Address: 12501 Cardinal Meadow Dr, Sugar Land, TX, 77478, US
Address: 138 Robinson Road #02-50 Oxley Tower Singapore 068906